Do not renew your Netflix subscription without first knowing about this scam


Days after Netflix announced a change in its shared account policy, cybercriminals are impersonating their identity to try to capture the bank details of their new victims. This is how they alert you from the Internet Security Office after detecting the receipt of fraudulent SMS (smishing) impersonating the platform.

The objective of this campaign is to redirect the victim through a fraudulent link to a website that impersonates the official Netflix site, in order to obtain access credentials to their account. The reason with which they intend to alarm the victim so that they click on the link is with supposed problems in the payment of the subscription.

From OSI they recommend that “if you are subscribed to Netflix and you have received an SMS indicating that the payment has been wrong and you have entered your access credentials (username and password), you may have been a victim of this attack“. If so, “the first thing you should do is check if you still have access to your Netflix account. If so, change the password (remember to set a strong password). If you use this password on other online accounts, we recommend that you change it as well.”

If can’t connect to your Netflix account because the cybercriminal has seized it, “we recommend that you contact the service provider (Netflix).”. They also remember that “if you have entered your credit card data, the recommendation is to immediately contact your bank or the emergency telephone number of the company that issued your credit card to proceed with its blocking or cancellation of recently made charges or future movements”.

How to detect fraudulent SMS

Fraudulent text messages from this campaign that have been detected so far characterized by various details that from OSI they ask to take into account in the face of future fraud attempts:

– Contain a link that begins with ‘https’, which does not guarantee that the connection is secure.

– Identified URLs use words very similar to the brandsuch as ‘netfspain’ or ‘neftxes’.

– The message uses phrases similar to ‘confirm data’, ‘payment refused’ or ‘update your information’ as a claim.

– These messages can contain misspellings that reveal that it is not an official entity, such as, in this case, the absence of accents.

– In some messages, it generates in the user the urgency to carry out the action in a period of 24 hours.


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